Season of Joy - Event Guide
YOUR ULTIMATE CHRISTMAS EVENT GUIDE
Welcome to your ultimate event guide for Christmas at Far East Malls. From thrilling performances by local buskers to Christmas Market and everything in between, get ready to explore, plan and have fun!
1. Roving LINE FRIENDS minini Ball Pit
Dive into the LINE FRIENDS minini excitement at our Roving Ball Pit with your kids! Let them explore, play, and unwind.
Check out the schedule below to join the fun – every Friday to Sunday, 12pm to 9pm:
| Malls | Dates |
|
One Holland Village |
22 - 24 Nov |
| Junction 10 |
6 - 8 Dec |
| West Coast Plaza |
29 Nov - 1 Dec |
How to redeem:
Required min. $20 spend to be made in a single same-day receipt from the participating malls.
Upload receipt in the shopFarEast App and present receipt for redemption.
Redemption is valid for a 15-mins free play and 1 minini sticker sheet.
2. Christmas Market at One Holland Village
Our annual Christmas Market at One Holland Village is back! Happening every Friday to Sunday, from 29 November to 29 December (11am – 9pm).
Wander through a vibrant array of retail booths ranging from unique handmade gifts to seasonal treats and family-friendly activities with your family and friends.
Don't miss out on our weekly Christmas event line-up from 11am - 9pm!
| Event | Date |
|
Beer Garden |
29 Nov - 29 Dec |
| 10-mins Photobooth Package by Hoshi Studios Inclusive of Frame (U.P. $38) |
29 Nov – 1 Dec |
| Ball Pit |
20 - 22 Dec |
How to redeem:
Required min. spend to be made in a single same-day receipt from One Holland Village for Hoshi Studios Photobooth ($150) & Ball Pit ($10). Upload receipt in the shopFarEast App and present receipt for redemption at the participating booth.
3. LINE FRIENDS Meet & Greet
Redeem an exclusive pass to meet your favourite LINE FRIENDS characters – Brown & Cony with a min. $50 spend in a single receipt!
| Mall | Date & Time | LINE FRIENDS Mascot |
|
Clarke Quay Central |
14 Dec | 6pm & 7pm |
Cony |
| One Holland Village @ Christmas Tree |
29 Nov | 6:45pm & 7:45pm | Brown & Cony |
| 8 Dec | 2pm & 3pm | Brown & Cony | |
|
Orchard Central |
7 Dec | 6pm & 7pm | Brown & Cony |
| 21 Dec | 6pm & 7pm | Cony | |
| West Coast Plaza @ the Oasis Atrium |
15 Dec | 2pm & 3pm | Cony |
| 22 Dec | 2pm & 3pm | Cony |
How to redeem:
Required min. $50 spend to be made in a single same-day receipt from participating malls.
Upload receipt in the shopFarEast App and present receipt for redemption at the redemption booth near the Meet & Greet location in exchange for a physcial pass. Redemption booth will be open 15 mins before the Meet & Greet timing for each mall. One (1) pass is allowed up to 4 pax for the Meet & Greet.
Not a shopFarEast member yet? Sign up now using <XMAS24> and get a $5 Far East Malls e-Voucher, on us. Boost your SFE$ as you shop and dine at Far East Malls, and redeem them for rewards like e-Vouchers, dining treats, hotel stays and more!
Download the shopFarEast App from Apple App Store or Google Play Store.
Frequently Asked Questions
Roving LINE FRIENDS minini Ball Pit
Question 1: How do I redeem a free play at the ball pit?
Answer: Simply spend a min. of $20 in a single receipt at the participating malls.
Sign up as a shopFarEast member, upload your receipt and present it to our staff at the ball pit.
Question 2: How long is the free play?
Answer: The free play is only valid for 15-minutes per receipt.
Each receipt will be limited to 1 redemption per member, per day on a first-come, first-served basis.
Christmas Market at One Holland Village
Hoshi Studios
Question 1: How do I redeem a free photoshoot package from Hoshi Studios?
Answer: Spend a min. of $150 in a single receipt at One Holland Village.
To redeem, simply present your receipt at the Hoshi Studios photobooth and our staff will attend to you accordingly.
Question 2: How long is the photoshoot package?
Answer: 1 photoshoot session will last up to 10 mins only.
Question 3: Can I redeem using other Far East Malls receipts?
Answer: The photoshoot package can only be redeemed with a One Holland Village receipt. Other Far East Malls receipts will not be accepted.
Question 4: What will I get from the package?
Answer: You will receive 2x photo strips, 2x 4R prints, all soft copies and a premium photo frame.
Ball Pit
Question 1: How do I redeem a free play at the ball pit?
Answer: Simply spend a min. of $10 in a single receipt at One Holland Village.
Sign up as a shopFarEast member, upload your receipt and present it to our staff at the ball pit.
Question 2: How long is the free play?
Answer: The free play is only valid for 15-minutes per receipt.
Each receipt will be limited to 1 redemption per member, per day on a first-come, first-served basis.
LINE FRIENDS Meet & Greet
Question 1: How do I redeem a ticket for the LINE FRIENDS meet & greet?
Answer: Spend a min. of $50 in a single receipt at the participating malls for a chance to redeem a ticket. Redemption is on a first-come, first-served basis (while stocks last).
To redeem, simply sign up as a shopFarEast member, upload the receipt in our shopFarEast App and present it at the redemption counters at each participating mall. Our staff will provide a physical pass to shoppers when requirements are met.
Question 2: Can I bring another person with me for the meet & greet session?
Answer: Yes, 1 pass is entitled to a maximum of 4 guests.
Question 3: Can I redeem the pass using other Far East Malls receipts?
Answer: The pass can only be redeemed with same-day receipts where the Meet & Greet is held. Other Far East Malls receipts will not be accepted.
8 NOVEMBER 2024 TO 29 DECEMBER 2024
Shoppers are required to download the shopFarEast mobile application and sign up as a shopFarEast Member to be entitled to any redemption.
(1) LINE FRIENDS minini Ball Pit
Redeem 1x 15-minute free play at the LINE FRIENDS minini Ball Pit with minimum $20 spend in a single receipt.
- Promotion is valid on every Friday, Saturday and Sunday from 22 November - 22 December 2024 (12pm – 9pm).
- Required spend to be made in a single same-day receipt.
- Only receipts from participating malls will be eligible for this promotion. Each qualifying receipt is eligible to redeem one (1) 15-minutes free play and one (1) minini sticker sheet (while stocks last).
- Shoppers are required to upload the receipt in the shopFarEast App and present receipt at the ball pit for redemption.
(2) Christmas Market at One Holland Village
Hoshi Studios
Redeem 1x free photoshoot package (up to a max. of 10 mins) by Hoshi Studios with minimum $150 spend in a single receipt.
- Promotion is valid on 29 November - 1 December & 13 – 15 December (11am – 9pm) only.
- Required spend to be made in a single same-day receipt.
- Only One Holland Village receipts will be eligible for this promotion. Each qualifying receipt is eligible to redeem one (1) free photoshoot package worth $38 (up to a max. of 10 mins), inclusive of 2x photo strips, 2x 4R prints, all soft copies and a premium photo frame).
- Shoppers are required to upload the receipt in the shopFarEast App and present receipt at the booth for redemption.
Ball Pit
Redeem 1x 15-minute free play at the Christmas Market’s Ball Pit with minimum $10 spend in a single receipt.
- Promotion is valid on 20 – 22 December (11am – 9pm).
- Required spend to be made in a single same-day receipt.
- Only receipts from participating stores in One Holland Village will be eligible for this promotion. Each qualifying receipt is eligible to redeem one (1) 15-minutes free play.
- Shoppers are required to upload the receipt in the shopFarEast App and present receipt at the ball pit for redemption.
(3) LINE FRIENDS Meet & Greet
Receive a pass for a meet & greet with LINE FRIENDS – Brown & Cony with minimum $50 spend in a single receipt from the participating malls.
- Only receipts from the participating malls (min. spend of $50) will be applicable for the LINE FRIENDS meet & greet pass.
- Each pass is entitled to a maximum of 4 pax only.
- Simply sign up as a shopFarEast member, upload the receipt in our shopFarEast App and present it to our staff at the redemption counters of each respective mall.
- Redemption counters will open 15-minutes before the Meet & Greet session starts.
- This Promotion is on a first-come-first-served basis, while stocks last.
- Redemption per session is limited to 30 pax only.
- Limited to 1 redemption per receipt during the promotional period.
- The management reserves the right to amend the terms & conditions as required without prior notice.
(4) New Member Sign-ups
Redeem 1x $5 Far East Malls e-Voucher when you sign up as a new shopFarEast Member.
- Promotion is valid from 8 November – 29 December 2024.
- 1x $5 Far East Malls e-Voucher will be accorded to member’s wallet upon sign-up with promocode <XMAS24>.
- This Promotion is applicable to non-shopFarEast members (new sign ups) only. All shoppers can download the shopFarEast mobile app via the Apple App Store or Google Play Store and sign up within the App as a shopFarEast member to qualify for the above promotion.
- This Promotion is on a first-come-first-served basis, while stocks last.
- Redemption is limited to 1 redemption per shopper during the promotional period.
GENERAL
1. All terms used herein shall have the same meanings ascribed to them in the shopFarEast Rewards Programme’s terms and conditions, unless otherwise defined herein.2. By participating in this “Christmas - Season of Joy” promotion or by making any redemption at any Far East Malls, Shopper shall be deemed to have read, understood and accepted all the Terms and Conditions stated herein and to have agreed to the same.
3. shopFarEast Rewards Programme terms and conditions shall also apply and shall be binding on the shopper. Visit www.fareastmalls.com.sg for details.
4. Shopper must be a shopFarEast Rewards Programme member and aged 16 years and above in order to participate in the promotion. By agreeing to participate in this promotion, you will be registered as a shopFarEast Rewards Programme member.
5. Notwithstanding anything stated in the shopFarEast Rewards Programme terms and conditions, only one (1) redemption of the LINE FRIENDS minini Blind Box and one (1) LINE FRIENDS minini Gift Wrapper can be redeemed by a shopper under this Promotion unless otherwise stated. A shopper shall not be entitled to redeem more than 1 redemption item per day under any circumstances whatsoever. This applies regardless of the number of purchases that the shopper has made in the same day, whether at one Mall or at more than one Mall, and regardless of the amount spent by the shopper at any Mall(s) on any day. For the avoidance of doubt, to qualify for this Promotion, the shopper must have a valid Membership Identity (as defined in the shopFarEast Rewards Programme terms and conditions).
6. Original receipt(s) can be used only once; same receipt(s) will not be accepted for any other redemptions.
7. Receipts for the following purchases of goods or services are not applicable for redemption:
- money currency exchange at a money changer, bank, automatic teller machine or financial service institution;
- utilization of tenant vouchers, retailer vouchers and/or Malls vouchers or voucher receipts;
- utilization of tenant stored value cards/tenant vouchers/tenant gift certificates;
- cashcard top-up receipts;
- AXS/SAM/POPStation payments and bill payments;
- online purchases or any online spend (except for purchases made via the shopFarEast Mobile Application);
- Any purchases or spend made at pushcart and atrium events (by non-mall retailers);
- Any purchases or any spend where the payment is made with cheque(s); and/or
- Goods and/or services from a non-profit organisation or financial institution (including but not limited to banks and government institutions); and payment(s) made at offices, duplicated receipts, NETS/debit/credit card transaction/charge slips
8. Member must be personally present with his or her own original receipt(s) for redemption at concierge or the redemption points.
9. Redemption may only be made upon the verification of shopper’s Membership Identity to our satisfaction (which may include shopper proving to us that the Singapore mobile number that is officially registered in our records in relation to the shopFarEast Rewards Programme belongs to the Shopper) and in accordance with these terms and conditions and the shopFarEast Rewards Programme Terms and Conditions.
10. Original receipts (as defined in the shopFarEast Rewards Programme terms and conditions) which have been used or presented over the redemption points for redemption purposes, will not be accepted for redemption purposes or for any other purposes via the shopFarEast Mobile Application.
11. Splitting of receipts from a single shop/outlet/store is not allowed. The Management reserves the right to turn down any redemption if such an act has been committed.
12. All images are for illustration purposes only and actual product may differ.
13. The Management reserves the right to see all purchases made by shoppers before granting redemption(s).
14. The Management also reserves the right to see the bank charge/debit/NETS slip(s) in relation to the purchase, which must correspond to the name stated on the credit/debit card(s).
15. Redemption items must be taken as awarded and are strictly not refundable or exchangeable for cash or in-kind. The expiry date of vouchers (if any) cannot be extended. The Management reserves the right to replace redemption items with items of similar value.
16. The Management may take photographs or videos or audio-video or other recordings of shoppers for marketing, publicity, communication and/or other purposes.
17. By participating in this promotion or by making any redemption for any redemption item, the shopper agrees that all information submitted or provided by the shopper may be collected, use and/or disclosed for, conducting market or consumer research and improving customer service (e.g conducting market or consumer research or surveys; and/or managing and enhancing the products and services of the Far East Organization stable of companies).
18. The Management’s decision on any matter relating to this Promotion shall be final and no correspondence will be entertained.
19. The Management reserves the right to amend or change these terms and conditions at any time without prior notice.
20. Other terms and conditions may apply as may be determined by Management at its absolute discretion.
21. All information is correct at time of print and is subject to change without prior notice.